---
title: How do I disable physical controls on my In-Wall Outlet?
description: Disabling Physical Controls is a security feature that will prevent anyone from turning on or off any of the sockets on your In-Wall Outlet. On Android...
---

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# How do I disable physical controls on my In-Wall Outlet?

Disabling Physical Controls is a security feature that will prevent anyone from turning on or off any of the sockets on your In-Wall Outlet.

 

![Screenshot\_2022.05.17\_15.28.56.582.png](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18839703948051_18839703948051.png?width=230&height=409&name=18839703948051_18839703948051.png) ![Screenshot\_2022.05.17\_15.30.17.780.png](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18839733628179_18839733628179.png?width=230&height=408&name=18839733628179_18839733628179.png)

On Android devices, navigate to the individual socket screen and tap on the checkbox for “Disable Physical Controls”.

 

![photo\_2022-05-17\_15-33-09.jpg](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18839733630483_18839733630483.jpeg?width=230&height=498&name=18839733630483_18839733630483.jpeg) ![photo\_2022-05-17\_15-33-10.jpg](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18839733634835_18839733634835.jpeg?width=230&height=498&name=18839733634835_18839733634835.jpeg)

On iOS devices, you need to make sure your device is registered, navigate to the individual socket screen then tap on “Disable Physical Controls”.

\*images may vary from from phone to phone.

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