---
title: Reset the In-Wall Outlet to Factory Settings
description: Before performing a Factory Reset, remove the outlet from the ConnectSense app. The Reset Sensor will act differently, depending on the pattern of the...
---

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# Reset the In-Wall Outlet to Factory Settings

![IWODETAILS.png](https://support.gridconnect.com/hubfs/kb-migration/connectsense/18508819489427_18508819489427.png)

Before performing a Factory Reset, remove the outlet from the ConnectSense app.

 

The Reset Sensor will act differently, depending on the pattern of the touches it receives:

- **Reboot** - Three taps + hold for 5 seconds \[on 3rd tap\] (Setup indicator turns solid green)
- **WiFi Reset** - Three taps + hold for 10 seconds \[on 3rd tap\] (Setup indicator turns solid yellow)
- **Factory Reset** - Three taps + hold for 15 seconds \[on 3rd tap\] (Setup indicator turns solid red)

<iframe src="https://www.youtube-nocookie.com/embed/vGZF2BenUJs" width="560" height="315" frameborder="0" allowfullscreen></iframe>

Also, as an alternative, you could insert a plug into Outlet B and unplug it continuously until you notice the Status Indicator turns RED. This will perform a Factory Reset.

<iframe src="https://www.youtube-nocookie.com/embed/Y0v2Z2KAY1o" width="560" height="315" frameborder="0" allowfullscreen></iframe>

**Note:** *The indicator LED must be blinking yellow in order to pair the outlet with your mobile device.*

Status Indicator Colors:

**![mceclip1.png](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18508819491987_18508819491987.png?width=12&height=13&name=18508819491987_18508819491987.png)Blinking Red – Connection failed, try reset**

**![mceclip2.png](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18508799917075_18508799917075.png?width=12&height=11&name=18508799917075_18508799917075.png)Blinking Yellow – Waiting to connect to a Wi-Fi network**

**![mceclip3.png](https://support.gridconnect.com/hs-fs/hubfs/kb-migration/connectsense/18508799919379_18508799919379.png?width=12&height=12&name=18508799919379_18508799919379.png)Blinking Green – Connected**

 

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